bf111's Privacy Policy & Data Protection
Learn how bf111 handles the collection, use, and protection of your personal information — with complete transparency.
Introduction & Scope of Policy
bf111 is a trusted online casino and betting platform in Bangladesh. We place the highest importance on our users' privacy and the protection of their personal information.
This privacy policy ("Policy") has been established on behalf of the bf111 platform ("we", "our"). It describes in detail how personal information of every individual ("user", "you") who accesses the bf111.lat website and uses our services is collected, stored, used, and kept secure.
By creating an account on the bf111 platform or using our services, you are considered to have given your consent to the terms of this privacy policy. This policy is an integral part of our Terms and Conditions. If you do not agree with any part of this policy, please refrain from using our services.
This policy applies only to the bf111.lat website and its related services. It does not apply to third-party websites or services.
What Information We Collect
To provide safe and proper services on the bf111 platform, we collect certain necessary personal information.
Identity Information
- Full name
- Date of birth (for age verification)
- National ID number or other government-issued identity document details
- Email address
- Mobile number
Financial Information
- bKash, Nagad, or Rocket account number
- Transaction history
- Deposit and withdrawal details
- Applicable tax-related information
Technical Information
- IP address
- Device type and model
- Operating system and browser information
- Cookie and session data
- Platform activity logs
Gaming Activity Information
- Play history and preferences
- Betting information
- Win and loss records
- Bonus usage information
Sources of Information Collection
3.1 Directly From You
Information you provide during account registration, identity verification, communication with our support team, form submissions, and transaction processing is collected directly from you.
3.2 Automatically
When you use the bf111 platform, our systems automatically collect certain technical information. This includes data gathered through cookies, web beacons, and similar tracking technologies. This information is used to ensure platform security and improve the user experience.
3.3 From Third Parties
For the purpose of identity verification or fraud prevention, we may sometimes receive information from trusted third-party verification services or payment processors. In such cases, the provider's privacy policy will also apply.
Purpose of Information Use
bf111 uses the information collected only for the following legitimate purposes.
Account Management & Verification
Confirming your identity, creating and managing your account, and ensuring secure login. Verifying that users are 21 years of age or older is our obligation.
Processing Financial Transactions
Processing deposits and withdrawals via bKash, Nagad, and Rocket, maintaining transaction records, and preventing potential financial fraud.
Providing Customer Support
Resolving your inquiries and issues, providing effective assistance through 24/7 live chat and email support, and maintaining relevant communication with you.
Improving Service Quality
Improving platform performance and user experience, identifying and fixing bugs, and using analytical data to develop new features.
Ensuring Responsible Gaming
Monitoring play patterns to identify potentially problematic gaming behavior and taking necessary steps for the well-being of users. Learn more on our Responsible Gaming page.
Security & Fraud Prevention
Analyzing information to detect and prevent unauthorized access, manipulation, money laundering, and other illegal activities. Ensuring SSL encryption and fair play.
Sharing Information With Third Parties
bf111 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited cases:
5.1 Service Providers
We work with trusted third-party service providers who carry out specific functions on our behalf — such as payment processing (bKash, Nagad, Rocket), identity verification, and data security. These providers are given access only to the information necessary to perform their specific function and are required to comply with our privacy standards.
5.2 Legal Obligations
We may be required to provide information to relevant authorities to comply with court orders, government directives, or legal obligations. In such situations, we will try to notify you as soon as possible, where legally permitted.
5.3 Corporate Changes
In the event of a business merger, acquisition, or asset transfer, your information may be transferred. You will be informed in advance in such situations and notified about the new policy.
5.4 With Your Consent
Beyond the reasons listed above, we will never share your information with third parties without your explicit consent.
Cookies & Tracking Technologies
6.1 What Are Cookies?
Cookies are small text files that your browser stores on your device when you visit our website. They help remember your preferences and improve the service.
6.2 Cookies We Use
- Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. Without them, the platform will not function properly.
- Functional Cookies: Remember your language and display preferences.
- Analytical Cookies: Analyze platform usage patterns to help improve the service.
6.3 Cookie Controls
You can reject cookies by changing your browser settings. However, please note that blocking certain cookies may cause some platform features to not work properly.
Data Security Measures
bf111 maintains industry-standard technical and administrative security measures to protect your information.
SSL Encryption
All data transmissions are protected by 256-bit SSL encryption, which keeps your information private.
Two-Factor Authentication
A two-factor authentication process is used for account security, which prevents unauthorized access.
Secure Servers
Your information is stored on secure, private servers and regular security audits are conducted.
Data Retention Period
bf111 retains your personal information only for as long as necessary or legally required.
8.1 Active Accounts
All relevant information is retained while your account is active. This information is used for account management, transaction history, and customer service.
8.2 After Account Closure
Even after account closure, some information may be retained for a set period to meet legal requirements, maintain financial records, and resolve potential legal claims. Once that period has passed, the information is securely deleted.
8.3 Cookies & Session Data
Session cookies are deleted as soon as you close your browser. Other cookies generally expire within 30 days to 1 year, depending on the type of cookie.
Your Rights & Controls
bf111 believes that every user should have full control over their own information.
Right to Access
You may request a copy of your personal information held by us at any time. We will try to respond to your request within 30 days.
Right to Correction
If your information is incorrect or incomplete, you may request that it be corrected. Keeping accurate information also helps us maintain the quality of our service.
Request for Deletion
In certain cases, you may request that your information be deleted. However, due to legal obligations or active transactions, some information may need to be retained for a set period.
Objection to Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing-related communications.
Protection of Minors' Information
bf111 is a responsible platform that provides services only to those aged 21 and above. We do not knowingly collect personal information from any minors.
Age verification is mandatory during the registration process. If we become aware that a minor's information is in our system, we will immediately suspend that account and delete the relevant information.
If you believe a minor is using our platform, please contact us at [email protected].
Policy Changes & Updates
bf111 may review and update this privacy policy from time to time. This policy may be revised in response to changes in our services, the introduction of new technology, or legal changes.
For any significant changes, we will notify you in advance by email or through a clear notice on the platform. Continued use of the platform after an update will be considered acceptance of the revised policy.
The "Last Updated" date shown at the top of this page always reflects the current version of the policy. We recommend that you review this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to contact us. bf111's customer service team is available 24 hours a day, 7 days a week to assist in Bengali and English.
For more information, also visit our About Us and Terms and Conditions pages.